About Us
Ensuring fair and transparent grievance resolution mechanism.
Dedicated to maintaining a harmonious academic and work environment.
Committed to addressing concerns promptly within a stipulated timeframe.
Providing an accessible platform for students, faculty, and staff.
Functions
Receive and formally acknowledge grievances from all stakeholders.
Conduct impartial investigations through the established proper channel.
Maintain strict confidentiality throughout the proceedings.
Recommend appropriate and fair remedial measures based on findings.
Monitor the implementation of the redressal actions.
Procedure
Submit a written complaint via the official designated channel (form/email/portal).
Expect an initial acknowledgement within 48 working hours.
Target resolution timeframe is typically within 15 working days.
An appeal process is available for parties dissatisfied with the initial outcome.
Detailed procedure is available on the institution's website.
Contact Information
Email: grievance@institution.edu
Phone: +91-XXX-XXXXXXX (Replace with actual number)
Office Hours: Monday - Friday (10:00 AM - 4:00 PM)
Location: Main Administration Block, Room 205, [Institution Campus Name]
Online Portal: [Link to Portal if applicable]
